Frequently Asked Questions - FAQs

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FAQ
Do I have to sign-up for a PayPal account to purchase merchandise on WickerLiving.com?

Answer
No, you do not need a PayPal account to make purchases on WickerLiving.com. You can use your Visa, MaterCard, American Express or Discover charge cards to make your purchases or use your PayPal account. Any of these choices are secure.

FAQ
Do I have to sign-up for a PayPal account to use Wicker Living Gift Certificates?

Answer
Yes, you will have to sign-up for a PayPal account to use Wicker Living Gift Certificates. This is easy to do. After you have shopped and are ready to check out, you will be asked to enter your Redemption Code for the Gift Certificate. You will be prompted to enter your PayPal account information. If you don't already have one, you will be prompted to sign-up immediately. Otherwise, you can sign up for a Paypal account prior to shopping and going though the check-out.

FAQ
How do I redeem a Wicker Living Gift Certificate?

Answer
Wicker Living Gift Certificates are redeemable for merchandise or services offered by Wicker Living on the Wicker Living website. The shopping URL of Wicker Living is www.WickerLiving.com and is indicated on the gift certificate. Once you locate an item or service to purchase and are ready to check out, go to the shopping cart and follow the shopping cart instructions. You will be asked to enter a Redemption Code if this is the first time you used the gift certificate. Otherwise, you will be asked to choose a redemption code from a menu if there was any remaining funds on the certificate you used before but did not use up the entire amount since your last order. Enter or select the Redemption Code and proceed as directed through the check out.

Wicker Living Gift Certificates cannot be redeemed towards the purchase of Wicker Living's eBay listings or to purchase additional gift certificates. Any remaining costs beyond the value of the gift certificate must be paid using a funding source such as a PayPal account or credit card.

FAQ
How secure are PayPal transactions?

Answer
PayPal uses the latest technology and proprietary procedures to protect the security of its members transactions. We encourage you to carefully review the Paypal Data Security and Encryption page to answer questions about the industry-leading protection policies.

FAQ
Are gift certificates redeemable for cash?

Answer
No, Gift Certificates can not be redeemed for cash. The holder may use the Wicker Living Gift Certificate to purchase any products or services on the WickerLiving.com website. Unused balances on gift certificates are tracked by the Redemption Code for future redemption.

FAQ
Are gift certificates transferable?

Answer
Hard copy gift certificates that are printed out at the time of purchase can be given to anyone to use. Gift Certificates that are emailed at the time of purchase are not transferable.