Frequently Asked Questions - FAQs

Our FAQ section is arranged by category. Use the menu below to help narrow down your search or use the Keyword search box located top right on any page.

View Paypal & Gift Certificate Related FAQs
View Shipping & Receiving Related FAQs
You Are Viewing Defects & Returns Related FAQs
View Large Purchases & Discounts Related FAQs
View Customer Service Related FAQs
View Wholesale Service Related FAQs
View Natural Wicker Related FAQs
View Outdoor Wicker Related FAQs

FAQ
Is there a guaranty on Wicker Living Products?

Answer
Yes, Wicker Living has a limited 1 year warranty. Please refer to ourWarranty details and related policies and how they apply.

FAQ
What should I do if I my purchase is defective?

Answer
The likelihood of you receiving a defective product is small. Each and every piece of furniture that Wicker Living ships is quality checked just prior to shipping. We don't want you to have a problem and we don't want to have to have you ship the product back. That is why we take the time to make sure the product is of high quality before it is shipped.

However, if you were to receive a defective product, it is probably because it got damaged during transit. Please refer to our Warranty and related policies and how they apply.