Return Policy

Many of the products offered on the WickerLiving.com website are custom-made to order and are not returnable. Lloyd Flanders Loom Wicker products, Lloyd Flanders cushions, and all custom-made cushions are not returnable. Original shipping fees are not returnable. For the products that are returnable, a 20% restocking fee will apply. Returns can be exchanged and credited toward other merchandise with a 20% restocking fee. Additional shipping charges may apply on any new orders depending on the product.

The likelihood of you receiving a defective product is small. However, if you were to receive a defective product, it is probably because it got damaged during transit.

• Contact Us or call us at 610-991-0110 as soon as you determine the merchandise was received and found to be defective.
• Read and follow the instructions in Section F – Receiving instructions and Identifying Damages located in our Terms Of Service.